Our expertise
FRAQTIV works across six areas. An engagement can focus on one or connect several, depending on what the business needs to change.
Start with the decision in front of the business and the paths competing for it. Map what each path assumes, test what would change the answer, and record the choice so the team can defend it.
Understand how the business creates value, how decisions get made, and how work moves. Find where executive intent and daily execution have separated.
Work on the technical operation as it runs today. Connect the processes, service responsibilities, and systems the team depends on.
Examine the architecture supporting the business. Test the choices against the operating requirements and constraints before building the changes.
Connect the business problem to a platform or software build. Work through the decisions, implementation, and documentation with the client’s team.
Work on the data and performance of the systems that support the operation. Use observed behavior and documented tests to guide the changes.
The work, in practice
A few engagements behind our six areas.
A global cruise company
At sea, a network is only as good as it feels to the people on board. We put quality of experience monitoring on shipboard networks, built the framework to test it, and designed the data lake that keeps the evidence.
A global expert services firm
Its AWS network needed security designed in, not added later. We designed the network and its security zones behind Palo Alto Networks firewalls, set the access policy, and documented how to run it.
A national online car marketplace
An IoT program had to show what it would cost and how it would fit before it went ahead. We ran the cost analysis, designed how it would connect to the marketplace, and implemented it.
An IT services firm
Client work had outgrown the way the firm ran itself. We set its meeting rhythm, daily through quarterly, mapped how service gets delivered, and put the project, service desk and client tools in place to run it.
A faith-based nonprofit
Its people needed to see how the organization fit together and where its work happened. We charted its structure and workflows, and built 3D animation and map visualizations to show it.
Agreed scope
The work starts with the situation, the constraints, and the decision to be made. Scope, ownership, and the point at which the work can stop are agreed together.
See the methodStart with the problem